1. How to remove the watermark at the top left on the converted video files?

You are required to register Pavtube Video to iPhone Converter before the watermark is removed. Users who decide to continue using this program after the free period must purchase a license and register the software.

 

2. I lost my copy of an application I bought from you. How can I get it back?

Please email us to support@pavtube.com to let us know which program you lost, and we'll be happy to send you the download link again.

 

3. I have a desktop computer and laptop can I use the purchased version on both?

No, you can only run the program on one machine, either on your laptop or on your desktop computer. If you want to run the program on both machines at the same time, you will need to buy one more copy.

 

4. What are the system requirements of the product?

Minimum System Requirements:

Windows NT4.0 + SP6/2000/XP/Vista

Adobe Flash Player 7 or abo

QuickTime Player 6.0 or above

Windows Media Player 9.0 or above

Microsoft DirectX 8.1 or above

Recommended System Requirements:

64MB Memory (128MB recommended)

512MB hard disc space or above

Windows compatible Monitor (800*600 or above resolution)

Windows compatible mouse and keyboard

Windows compatible sound blaster

 

5. Should I register my trial version?

No, the trial version can’t be registered. You can click "Try" to evaluate the trial version.

 

6. How can I get rid of the black edges of the video?

You can operate like this: After adding the videos to the list, click the “Customize” button and choose the “Crop” tab. Then click the triangle button to select the way to eliminate the black edges.Here, you can enjoy the videos without the black edges.

 

Related Topics

Technical Support

Purchase

Register