1. What is the diffences between a trial version and the retail version?

There are few differences between the trial version and the retail version except a watermark on the converted file for the trial version and

if you purchase the retail one, you will have no the trouble, what’s more, you can get fast technical support for free.

 

2. How can I get a technical support if I need help with my software?

You can visit our website www.pavtube.com and look through FAQs to search for the answers or email us directly for help.

 

3. How to register this program?

You can follow the steps below:

1. Order on line.
2. Get mail.
3. Download the retail version.
4. Copy key code.

 

4. How can I get the version number?

For finding the version number, you can click “About” on the upper right of the main interface, and you will see the version number on the

pop-up page.

 

5. What are the system requirements?

Minimum System Requirements:

Windows NT4.0 + SP6/2000/XP/Vista

Adobe Flash Player 7 or above

QuickTime Player 6.0 or above

Windows Media

Player 9.0 or above

Recommended System Requirements:

128MB recommended

512MB hard disc space or above

Windows compatible Monitor (800*600 or above resolution)

Windows compatible mouse and

keyboard

Windows compatible sound blaster

 

6. What happens after I send in the order?

You will receive an email for giving you the registration code, download link and the related information about the conversion within 24 hours.

 

7. Unable to download the program properly:

1) Please check whether virus has infected your computer.

2) Maybe your IE setting is not perfect, please click "Internet option..." under

"Tools", and then select the "General" Page, just click "Delete file...", that will be OK!

 

8. What is a registration code?

A registration code is a tool that software companies use to validate a paid user. If an order is fulfilled by registration code, you will

receive a password that allows you to 'unlock' the retail version, and then you can use the production fully.

 

Related Topics

Technical Support

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