How to Play MP4 on PS4 Pro from USB Storage Devices?

Have just got a new PS4 Pro and encounter problem to play downloaded or ripped MP4 movies on it? The following article will show you how to fix PS4 Pro MP4 playback problems with beneficial tips and solutions.

Play MP4 on PS4 Pro from USB

How to play local video on PS4 Pro?

You can use the Media Player app (which can be download from PlayStation Store) offered by PS4 Pro to enjoy local video and music saved on USB storage devices. When using a USB storage device, your video files must be in a folder for your PS4 Pro system to recognize them. Following are supported file formats by PS4 Pro Media Player app:

MKV
- Video: H.264/MPEG-4 AVC High Profile Level4.2
- Audio: MP3, AAC LC, AC-3 (Dolby Digital)
AVI
- Video: MPEG4 ASP, H.264/MPEG-4 AVC High Profile Level4.2
- Audio: MP3, AAC LC, AC-3 (Dolby Digital)
MP4
- Video: H.264/MPEG-4 AVC High Profile Level4.2
- Audio: AAC LC, AC-3 (Dolby Digital)
MPEG-2 PS
- Video: MPEG2 Visual
- Audio: MP2 (MPEG2 Audio Layer 2), MP3, AAC LC, AC-3 (Dolby Digital), LPCM
MPEG-2 TS
- Video: H.264/MPEG-4 AVC High Profile Level4.2, MPEG2 Visual
- Audio: MP2 (MPEG2 Audio Layer 2), AAC LC, AC-3 (Dolby Digital)
AVCHD (.m2ts, .mts)

Play unsupported MP4 on PS4 Pro with Media Player app from USB

From above lists, we can see that PS4 Pro only support to play MP4 files that are encoded with H.264/MPEG-4 AVC High Profile Level 4.2 video codec and MP3, AAC LC, AC-3 (Dolby Digital) audio codec, if your MP4 files store on USB storage devices are compressed with other unsupported video or audio codec, you will fail to open them with Media Player app on PS4 Pro.
To fix this codec incompatible issue, you can download Pavtube Video Converter (best MP4 Video Converter), which allows you to easily convert all the unsupported MP4 file to PS4 Pro Media Player readable MP4 video codec, you can then adjust the output profile parameters in the program's "Settings" window to get PS4 Pro media player app compatible audio AAC, MP3 or AC3 audio codec.

Tips when playing USB devices stored video on PS4 Pro

- FAT and exFAT formatted USB storage devices are supported.
- Be sure to fully insert the USB storage device into the USB port. Some devices are not compatible due to shape or design.

How to Convert Unsupported MP4 Files for PS4 Pro Playback from USB Storage Device?

Step 1: Load MP4 files into the program.

After the successful installation, click "File" > "Add Video/Audio" or "Add from Folder" to load unsupported MP4 files into the program.

Load unsupported MP4 files

Step 2: Specify output file format.
Click "Format", from its drop-down option, choose PS4 Pro Media Player app supported MP4 video codec from "Common Video" > "H.264 High Profile Video(*.mp4)" to output.

Output PS4 Pro supported video codec

Step 3: Output compatible audio codec.

Click "Settings" to open "Profile Settings" window, under "Audio" section, click "codec" drop-down list and select one of PS4 Pro Media Player app playable aac, mp3 or ac3 audio codec. You can also adjust other settings according to your own needs.

Step 4: Start Start the conversion.

After all setting is completed, hit right-bottom "Convert" button to begin the conversion from MP4 to PS4 Pro Media Player app supported video and audio codec conversion process.

When the conversion is completed, click "Open Output Folder" to pop out the folder with converted files, then you can easily transfer and play converted files on PS4 Pro via an external USB drive.

Alternatively, you can also choose to stream media to PS4 Pro via Plex Media Server.

Tips: To play video on PS4 Pro via USB cable, make sure to place your media file in Folders or your PS4 Pro won't be able to use them. Audio files must be located in a folder called "Music" on the drive for the PS4 Pro to detect them correctly. Video files can be in any folder, but they need to be in a folder and not on the root of the drive. You could put them in a folder named "Videos", or create separate folders for different types of videos.

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